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Product or Service Quality

I left the Halifax Emergency room in DeLand two hours ago with my nurse aid. I brought her along because I was in excruciating pain, and could not drive.

I had the worst hospital visit of my life. On a scale of 1-10 for caring service they get a 2.. The 2 is due to good Triage. That's it.

After getting into a room I explained to the Doctor that I have kidney stones, and was having terrible pain in my left ear due to the residual of Mestoiditis, two funguses and a perforated ear drum. All is gone now thank God; but it did leave pain in my inner ear. They looked at my ear, and verified that it was infected. After looking at my ear they did a Cat scan of the kidney stone; and verified it was still there.

I told them I was in excruciating pain; but the doctor told me to only "pick one for them to address. I said nothing because I couldn't believe what he said. (Pick one).The doctor then offered me Tramadol for the pain, I told him that I was allergic to that drug. Instead of offering me another pain medication he then said that he will give me Benadryl first (to counteract the reaction of Tramadol drug side affects; and then continue to administer the medication that I was allergic to.

After "No relief at all i balled up in a fetal position for pain relief. (like a baby in a fetal position) I attached a pic that my aid too, because she also was surprised at how they treated me. (she took a picture of me balled up in a fetal position with the nuse on the side of the bed. The picture is attached) They then discharged me without relieving any pain for comfort, or any symptoms I was having.

It was the worst experience that I have ever had. (I don't wish this treatment even on my worst enemy). Upon leaving there in the same condition but worse I went to South Seminole Hospital in Longwood. They tended to all the problems that I mentioned, and administer pain meds that i wasn't allergic to; and it actually relieved the pain that I was experiencing.

In my Men in Black voice: "They are The Best of The Best." Thank you South Seminole Hospital. I am very greatfull to you, for your caring service in attending to my mefical needs.

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